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Communications
ABOUT US
AboutThe Company
Anan Communication was formed in 2013 by Tammra Smith and Todd Williams, two experts in their fields, sharing a unique vision for offering the best client experience for businesses in need of updating their communications. From cloud communications and desktop collaboration to business phones and mobility, we proficiently design and maintain the most efficient and cost-effective solutions.
Our comprehensive offerings allow clients to focus on growing their business while we provide and manage their suite of communications through innovative technologies and recurring services.
Our combined experience, genuine care for our customers, business savvy, and an insatiable desire to represent a company built around integrity gives us a clear path to success. Our goal is to provide invaluable results and forge long-term relationships with our clients.
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Just like any structure that will stand the test of time, we are building Anan Communications with a strong foundation, based on continuous professional direction and training.
This team has served more than 150 clients over the past few years, with approximately half being new solutions while others have depended on us for ongoing communication needs. We are confident in our proficiency for customer retention with unsurpassed service and steady growth through marketing strategies.
OUR SERVICES
Our Services
01
Unified Communications
Unified communications doesn’t mean one-size-fits-all. The best solutions still rely on skilled people - from design to implementation.
02
SMS/MMS Services
We provide reliable & scalable SMS & MMS messaging for your business.
Boost customer engagement with our powerful SMS & MMS marketing services! Whether you need bulk messaging, automated campaigns, or API integration, we provide a fast, secure, and cost-effective solution.
03
Access ControlSystems
We install access control systems to provide your business with a security solution that regulates and controls access to physical locations, assets, or information.
04
On-Premise and Cloud-Based Video Surveillance
Protect Your Property with Advanced Video Surveillance Systems
Ensure the safety and security of your home or business with our high-quality video surveillance system installations. We offer state-of-the-art cameras and monitoring solutions designed to provide round-the-clock surveillance, deterring threats and providing peace of mind.
05
PBX and Key Telephone
Systems
PBX (Private Branch Exchange) and Key Telephone Systems are essential communication tools for businesses to facilitate internal and external communication. Installation and servicing of these systems require specialized knowledge and expertise to ensure they are set up correctly and maintained properly. Professional technicians are often required to install PBX and Key Telephone Systems, as they involve complex wiring and configurations.
06
Structured
Cabling
A structured cabling installation refers to the process of setting up a standardized cabling system within a building or facility to support various communication and networking needs. This involves installing cables, connectors, and other hardware components in a structured and organized manner to provide a reliable and efficient network infrastructure.
CHOOSE US
Why Choose Us
Reliability
Anan Communications prides itself on being reliable and dependable partners for their clients. They understand the importance of trust in business relationships and strive to consistently deliver high-quality service and support.
Experience
Anan Communications brings a combined 60+ years of experience, allowing them to provide clients with a wealth of knowledge and expertise in the industry.
Relationships
Anan Communications prioritizes building lasting relationships with their clients. They understand the value of strong connections and strive to nurture these relationships through trust, communication, and exceptional service. By focusing on building long-term partnerships, they create a foundation for mutual success and growth.
Excellence
Anan Communications prioritizes excellence through ongoing education and training to stay ahead in the industry and provide top-notch services to clients.
LEADERSHIP
Our Team
Tammra Smith
Tammra Smith is an expert in communication-enabled business processes having joined the industry more than thirty years ago. With a proven track record of excelling in customer satisfaction, clients have included large city and state government agencies, educational districts, and a wide variety of vertical markets.
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With a proven track record of excelling in customer satisfaction, clients have included large city and state government agencies, educational districts, and a wide variety of vertical markets.
Interactions with her clients have encompassed a full range of communications expertise from consulting, designing system architecture, and custom applications, to managing new system installations, staff training and the highest level of ongoing client support.
Her comprehensive knowledge promises to deliver the right solution for your business communication needs.
Todd Williams
Todd is a results-driven IT professional with over 25 years of experience in the information technology sector, including the past nine years specializing in communications.
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He has a proven track record of successfully directing projects from conception through execution, consistently delivering solutions on time and within budget.
Known for his strategic approach, Todd excels in optimizing operational efficiency through the adoption of new technologies and processes. His hands-on technical expertise in troubleshooting, proactive planning, and seamless implementation consistently enhances performance and reduces costs.
Respected by colleagues and clients alike, Todd’s approachable manner, dedication to service excellence, and problem-solving acumen have earned him top-tier client loyalty throughout his career.
CLIENT'S REVIEWS
Testimonials
Steven Carr
CFO - Orders Construction Company
“Anan Communications is top notch. Their quality service and responsiveness exceeds all expectations. Anan is not just a service provider, they have become an important player in our operations and will always be part of the ORDERS Construction Team.”
Geoff Foster
Operations Manager at Foster Supply
“We switched our phone system over to Anan Communications web-based phone service this year. The new phone system has allowed us to block out almost all of the telemarketer and automated calls. This allowed us to cut out a huge amount of wasted time fielding calls that do nothing to further our business or improve our customer service. Anan’s staff are also reliable and easy to get on the phone whenever needed. Foster Supply was able to take advantage of all of these benefits and it was even done at a lower cost as compared to our outdated phone system we had before. I would definitely recommend Anan Communications to anyone who asked for their communications needs.”
Jason Pizatella
CEO - Contractor's Association of West Virginia
“The team at Anan Communications was first-class when we elected to use them for the installation of our new, modern VoIP telephone system that replaced an outdated legacy system that was no longer supported by the manufacturer. Todd and Tammra helped us every step of the way to make sure we got everything that we wanted and had all the functionality that we needed. Our members and staff rely on a robust telephone system to keep our association running smoothly and the Wildix platform is just that.”
Donald Ingram
IT Manager - ZMM Architects & Engineers
"ZMM, LLC prides itself on the level of support that we provide to our clients and community. It is with the assistance of Todd and Tammra, and their expert level support at Anan, that we are able to continue to achieve these goals. That is why we trust in Anan Communications for our telecommunication needs."
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CONTACT US
Contacts
Have a question? Need help? If you can’t find what you’re looking for, we’d be happy to point you in the right direction. Please feel free to send us an email from the form or give us a call.
Address
PO Box 371 Scott Depot, WV 25560
Phone
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